Claire Hollis in a black blazer and glasses.
Claire Hollis in a black blazer and glasses.

Finance that stops being the bottleneck · Manchester, UK

Finance that stops being the bottleneck · Manchester, UK

Claire

Claire

17 years making finance teams

FINANCE OPERATIONS DIRECTOR · TRANSFORMATION LEADER · MENTOR

17 years making finance teams

FINANCE OPERATIONS DIRECTOR · TRANSFORMATION LEADER · MENTOR

faster and easier to trust.

Took a monthly reporting cycle that ran ten days and got it to five, then kept it there. Now runs a 42-person finance operations team across three UK business units at Kora Capital. Managers get the numbers while there is still time to act on them, and nobody works a weekend to make that happen.

17 years fixing slow finance operations

10 days → 5

The monthly reporting cycle, rebuilt and held

6 hrs

Returned to each team, every week

42 people

Across three UK business units

Career

Five roles

Five roles

17 years, five companies, one job:

make the numbers quicker to agree on and easier to trust.

KORA CAPITALMeridian BankNorthbankHalden & CoJohn & Frant
Director of Finance Operations · 2021 to PresentBuilt the operating rhythm behind a 42-person finance team across three UK business units. Reporting that reaches decisions faster, and control that no longer depends on heroics at quarter-end.
Head of Financial Control · 2017 to 2021Took the monthly reporting cycle from ten days to five and held it there through two full years. Half the review calendar turned out to be ceremony rather than checking, so it went.
Senior Finance Manager · 2013 to 2017First job with real scale: three teams, one set of numbers, and no agreement on who owned which. Fixing that mattered more than any system change.
Finance Analyst · 2010 to 2013Built the first reconciliation pack that got through the month without a rewrite. It cut two days off the cycle and made the reviews shorter.
Finance Manager · 2009 — 2010Where it started, at 22, checking other people's numbers. The same three problems showed up every week: unclear ownership, review meetings protecting a calendar instead of a figure, and a monthly cycle nobody could sustain.
KORA CAPITALMeridian BankNorthbankHalden & CoJohn & Frant
Director of Finance Operations · 2021 to PresentBuilt the operating rhythm behind a 42-person finance team across three UK business units. Reporting that reaches decisions faster, and control that no longer depends on heroics at quarter-end.
Head of Financial Control · 2017 to 2021Took the monthly reporting cycle from ten days to five and held it there through two full years. Half the review calendar turned out to be ceremony rather than checking, so it went.
Senior Finance Manager · 2013 to 2017First job with real scale: three teams, one set of numbers, and no agreement on who owned which. Fixing that mattered more than any system change.
Finance Analyst · 2010 to 2013Built the first reconciliation pack that got through the month without a rewrite. It cut two days off the cycle and made the reviews shorter.
Finance Manager · 2009 — 2010Where it started, at 22, checking other people's numbers. The same three problems showed up every week: unclear ownership, review meetings protecting a calendar instead of a figure, and a monthly cycle nobody could sustain.

Why this matters

The numbers

are late because nobody

owns them.

Not because

the data
is missing.

people sitting on chair in front of computer
people sitting on chair in front of computer

Most finance teams already have the data. What they do not have is agreement on who owns which number, and by when. Without that, a five-day job turns into ten, and good people spend the week in meetings about numbers instead of acting on them.

Man Hoodie

Who this is for

Most people get in touch about one of three things.

Numbers that arrive too late to use

The monthly cycle drags on and nobody is quite sure who owns which number. Fixed it five times now, in five different companies.

A forecast nobody trusts

The numbers get picked apart in meetings instead of used to make a decision. That is usually about who owns them.

A new finance manager

You got the job and nobody showed you how to run the team. A small group meets every quarter.

started on the frontline. still lead from there.

started on the frontline. still lead from there.

started on the frontline. still lead from there.

Claire Hollis · Director of Finance Operations

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